Contact Methods for the Service Desk

Body

We’re here to help — and we want to help! Here’s how to get IT support quickly and easily:

📞 Call – 904-407-4448
Use this if you can’t work or something major is down for you, your team, or your branch.
Calling gets you the fastest response.

 

📧 Email – servicedesk@bakerdist.com
Use this if you can still work but need help with an IT problem (computer acting up, software issue, etc.).

 

💻 Client Portal

Go to iNet → Support → IT Service Desk or use this link.

Submit requests like drive/mailbox access, hardware/software requests, and more.

 

🏢 HQ Employees:
You can stop by in person for urgent issues — or just to say hi!

 


Bottom line:
✅ We want to get you back to work fast.
📞 Call for urgent problems.
📧 Email or use the portal for everything else.
The faster you contact us, the faster we can help.


Details

Details

Article ID: 4885
Created
Fri 9/12/25 2:08 PM
Modified
Fri 9/12/25 2:08 PM