Rebooting Cardpointe Credit Card Readers

Summary

Hoe to reboot the Cardpointe credit card readers

Body

  1. Hold the pound (#) button and the yellow button at the same time.
  2. Once the screen says 'rebooting' let go of the buttons. The device should finish rebooting normally.
  3. If you run into any other issues, or this doesn't fix your problem, call the IT HelpDesk line at (904) 407-4448 or submit a ticket through the portal.

Details

Details

Article ID: 3425
Created
Wed 4/2/25 9:42 AM
Modified
Wed 9/17/25 8:02 AM

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Resetting Cardpoint Credit Card Machine.jpeg Computer

Wed 4/2/25 9:43 AM
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